Feedback from our patient satisfaction questionnaires

‘Your team gave me perfect treatment after which I felt relaxed and pain free. Would not hesitate to recommend you or come back again’

‘From start to finish, very professional great service from all. Fantastic therapist who explains everything and was great at acupuncture.’

‘Brilliant and professional, completely put me at ease, cant fault anything.’

‘‘You are very accommodating to people with differing work patterns which has been very helpful during my treatment. Thank You!’

‘Great Service and huge thanks to Paula’

‘I wouldn’t change a thing. Very happy with the all round care from yourselves :)’

‘I was anxious on my first visit because I didn’t know what to expect, but the staff made me feel very relaxed. There is nothing you can do to improve’

‘Great Service will definitely come back if needed.’

‘Brilliant Service!. Happy and sad its over. Thanks so much for all your help! :)’

‘Great service, great advice, great manner with patients.’

‘Great service, flexible and available appointment times. Knowledgeable and approachable staff. Thanks for the help!’ Feedback from our Pilates patients

‘TRULY THERAPEUTIC is a great place for Pilates - I’ve been attending sessions for the past 2 years and have thoroughly enjoyed them since they are challenging and fun. My core strength and flexibility has improved significantly as a result. There's only a small number at each session enabling the instructor (Kathryn) to give individual assistance as everyone works to their own ability. The studio is clean and airy offering a relaxing atmosphere. Practice Manager Terry, greets you with a friendly smile and always on hand to ensure your experience at Truly Therapeutic is highly professional, efficient and hassle free!’

Christine Bradley

‘The staff at truly Therapeutic are so friendly, professional and considerate. All the Pilates classes are well planned and you are free to take it to your own level that suits you so there is no pressure. We even have a giggle and a chat which makes it feel like a social event. Terry the receptionist makes you feel like you are at home and always welcomes you with a big smile. I have suffered with a bad back for a couple of years and attending the Pilates c classes was the best thing I have ever done. I have noticed a massive improvement and I couldn't imagine my life now without Pilates and the great, supportive team at Truly Therapeutic.’ Sally Neale

‘Having decided to try Pilates, I was drawn to Truly Therapeutic due to the combination of small class sizes and therapist lead instruction. As a regular runner and cyclist I value the specific knowledge of sports related issues and its application to Pilates to not only improve my posture, strength and flexibility, but also to aid the prevention of injury and help in rehabilitation. I have been attending classes at Truly Therapeutic for nearly two years now and am delighted with the results. Paula and Kathryn are both excellent instructors and I really enjoy my weekly class with them.’

Sue Haworth

Patient/Occupational Feedback

‘I have known Paula now for a couple of years now and have visited Paula as a physiotherapist on a number of occasions.

I have always played a large amount of squash and inevitably through the pressure on my body have received niggles here and there. I have always been a treated very efficiently and effectively by Paula and have had a varying amount of strains which have required a course of physiotherapy treatment.

My last visit to the practice was when I had been receiving knee problems and was unaware of the diagnosis, Paula Informed that I had calf and hamstring tightness leading to pressure on the lateral side of my knee. A short course of physiotherapy treatment later and the problem was resolved.

I would, without question, recommend Paula and her team and have on many occasions to friends and family who have all been as equally pleased with the results as myself.

Paula is friendly and professional, the practice is easy to get to and I could not imagine going anywhere else for physio.’

David Cookson - Rainford Timber

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